The Client Tools Used Series:
This series of videos contains brief overviews of the tools I  use with all clients.  These videos are not available on YouTube and are designed for you, my treasured Members.

The Tool:  Transactional Analysis
Ever wonder why some of your colleagues act so bossy while others act like babies?  There is a reason and you just may be playing a part in their response.  Watch this short video to get an idea of how the Transactional Analysis communication model can give you fresh new insights into your employee's behavior and why you respond the way you do.